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Frequently Asked Questions

1. How do I track my order?

You can check the tracking of your order by clicking on the floating chat icon located at the bottom right of our page. From there you will need to input your email address and order number

2. How do I know if my order was successful/ received?

You will receive a confirmation email shortly after submitting your order. Please allow up to 3 days for your order to process and ready for shipping.


3. Can I cancel my order?

Once an order is placed, it cannot be cancelled.


4. What is your exchange policy?

As our products are made custom from the moment you order it, we don't have the ability to accept or process any exchanges/returns at this time. Therefore all sales are final.

5. What forms of payment do you accept?

We accept most major methods of payment including Visa, MasterCard, Amex, ApplePay & PayPal. All payments are transferred with a secure processing and encryption technologies. We may require additional identification verification to process orders that do not meet our fraud prevention standards


For any additional inquiries, feel free to contact us via our Contact Us form

We will get back to you within 12-24 hours

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